Langer, who has a warm and kind voice, couldn’t remember purchasing the plan in question, but at her age, she didn’t quite trust her memory. ![]() The reason for the call, he explained, was to process a refund the company owed Langer for antivirus and anti-hacking protection that had been sold to her and was now being discontinued. One afternoon in December 2019, Kathleen Langer, an elderly grandmother who lives by herself in Crossville, Tenn., got a phone call from a person who said he worked in the refund department of her computer manufacturer. To hear more audio stories from publishers like The New York Times, download Audm for iPhone or Android.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |